When I went to the Check Updates in the Crystal Reports Startup Tab I was surprised to see all the updates packages and patches. without any kind of issue or need have purchase. The purchase was made last year August 2018 so I assume I should be able to get the Patch or service pack etc.
The current service pack is 7 and I need to get this license updated. As you can see from my image I am trying to simply update crystal reports I currently have service pack 5 version 14.
